Contact Us
Have questions? We're here to help! Reach out to us anytime.
Phone
+254 768 689 194
Call us for immediate assistance
hello@borrowbox.co.ke
Send us an email anytime
Location
Nairobi, Kenya
Serving all of Kenya
Hours
Mon - Fri: 8AM - 6PM
Weekend support available
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Quick Actions
WhatsApp Support
Get instant help via WhatsApp. Perfect for quick questions or urgent support.
Chat on WhatsAppBusiness Hours
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Emergency support only
Frequently Asked Questions
Quick answers to common questions
How does RentBoxGo work?
Simply browse items, contact the owner, agree on terms, and arrange pickup/delivery. Payment can be made directly or through our secure payment links.
What commission does RentBoxGo charge?
We charge a small 5% commission on successful rentals. This helps us maintain and improve the platform while keeping it free for users.
How do I ensure my items are safe?
We recommend meeting renters in person, checking IDs, and taking photos of items before rental. Consider requiring a security deposit for valuable items.
What if an item gets damaged?
We encourage clear communication about item condition and damage policies before rental. Many lenders require security deposits to cover potential damages.
Can I rent items for multiple days?
Yes! Our daily pricing makes it easy to rent items for as long as you need them. Just multiply the daily rate by the number of days.